A Milestone in Medical Technology: GENOVA Inc. has achieved a significant milestone with its "NOMOCa AI chat" system, surpassing 100 contracts. This AI-powered chat system is tailored for clinics, offering automated responses to patient inquiries around the clock.
Enhancing Clinic Efficiency: The system's key feature is its ability to reduce staff workload by handling patient queries 24/7, thereby improving operational efficiency. The newly added analysis function allows clinics to dissect inquiries by various metrics, aiding in productivity and service improvement.
Positive Reception and Future Outlook: A recent survey conducted by GENOVA revealed high satisfaction among clinics using the AI chat system, primarily for reducing staffing challenges and improving patient satisfaction. While some concerns about costs and functionality were noted, the overall reception has been positive. GENOVA is committed to further developing the service based on user feedback, aiming to continuously improve clinic operations and patient experiences.
Conclusion:
"NOMOCa AI chat" represents a significant advancement in clinic management, providing a tech-savvy solution to streamline operations and enhance patient care.
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